Account & billing
How does BetterToken charge?
How does BetterToken charge?
BetterToken charges based on actual token usage, in line with Anthropic/OpenAI official pricing — no markup. New accounts receive a ¥7 trial credit on signup, no credit card required.See the pricing page for details.
Can I get a refund on my top-up?
Can I get a refund on my top-up?
Top-up balances are refundable. Trial credits are non-refundable. Contact support for refund requests.
Can I use the same API Key across multiple tools?
Can I use the same API Key across multiple tools?
Yes. One API Key works across Claude Code, Codex, Cursor, and any other tool simultaneously. Usage quota is shared.
How do I check my usage?
How do I check my usage?
Log in to the dashboard and navigate to the account management page to view usage and billing history.
Setup & configuration
What is BetterToken's base_url?
What is BetterToken's base_url?
base_url.Do I need to specify a model when using Claude Code?
Do I need to specify a model when using Claude Code?
No. Claude Code manages its own model selection internally. When connecting to BetterToken, only set
ANTHROPIC_BASE_URL and ANTHROPIC_AUTH_TOKEN. Do not set ANTHROPIC_MODEL or similar model variables — BetterToken routes automatically.Do I need to specify a model when using Codex CLI?
Do I need to specify a model when using Codex CLI?
No. Codex CLI uses a default model. No BetterToken-specific model name is needed.See the Codex CLI setup guide for details.
Do I need to specify a model for Cursor and other tools?
Do I need to specify a model for Cursor and other tools?
Yes. Tools like Cursor require you to manually add and select a model. You can choose from the Claude series (e.g.,
claude-sonnet-4-5) or GPT series (e.g., gpt-4o).See the Cursor setup guide for details.Authentication is failing — what should I check?
Authentication is failing — what should I check?
- Confirm your API Key is correct with no extra whitespace
- Confirm
base_urlis set tohttps://www.bettertoken.com/v1(note:bettertoken.com, notbettertoken.ai) - Check for stale environment variables overriding your config (run
echo $ANTHROPIC_AUTH_TOKEN)
Reliability & rate limits
How does BetterToken ensure reliability?
How does BetterToken ensure reliability?
BetterToken connects to 12+ suppliers simultaneously with three layers of protection:
- Multi-source supply: Automatic failover when one supplier has issues
- Dynamic routing: Continuously monitors each path and selects the fastest, most reliable one
- Flagship focus: Only Claude and Codex — concentrated reliability on the models that matter
What should I do if I hit rate limits or timeouts?
What should I do if I hit rate limits or timeouts?
BetterToken’s multi-source routing automatically handles single-supplier rate limits and timeouts. If you experience persistent issues:
- Check your account balance
- Increase the tool’s timeout setting (
API_TIMEOUT_MS=3000000recommended) - Contact support for quota information
Privacy & security
Does BetterToken store my request content?
Does BetterToken store my request content?
BetterToken processes requests as a relay layer and does not persistently store conversation content. See the Privacy Policy for details.
What should I do if my API Key is compromised?
What should I do if my API Key is compromised?
Log in to the dashboard immediately, delete the compromised key, and generate a new one. Then update all tools that were using the old key.